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Question from Patricia: “Does anyone have an email they use to remind the client that they need to submit their final orders?”
Nirusha: I use Zenfolio for my hosting. I have an option on there to resend the message to remind them to order within the two weeks they have been given to order their pics. And I just write a nice message and send it to them. I am thinking about writing in the 2nd reminder message that if they do not order their pics, that they will have to pay to have their online gallery to be extended(I’m hoping that it will create some urgency.) The other thing I am doing is trying to get clients to order in person.
Jenna: I use Instaproofs, Inc.. They have an automatic reminder that you can customize. You can set a time limit on the proofing gallery and a certain number of days before it expires, the email can be sent.
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